Privacy Policy (PDPA)
Last updated: 16 August 2026
What we collect
We collect only what is needed to provide our services: your name, phone number, email, appointment details and, if you choose to share it, what you'd like to discuss. Mental health information is sensitive data, collected and used only with your consent.
How we use it
To manage appointments, confirm bookings, provide psychological services, issue receipts and improve our care. We never sell your data or share it with third parties for marketing.
Storage & security
Data is stored in access-controlled systems. Only the care team involved in your treatment can access it. Session content is confidential under professional psychologist ethics.
Your rights
You may request access, correction, deletion or withdrawal of consent at any time via the contact channels below. We will respond within the timeframe required by law.
Cookies & analytics
We use cookies to understand how visitors find us and which pages are useful, so we can improve the site. These cookies run only after you accept them in the banner — if you decline, no statistics are collected from you and every feature still works. We do not use advertising cookies and never share your browsing or reading activity with ad platforms. You can change your choice at any time via the Cookie settings button in the footer.
Contact about your data
For questions about this policy or your data, call 082-387-9955 or LINE @ranchu.