Frequently asked questions
In short
In shortAnswers to common questions about Ranchu Psychology Clinic — the difference between psychologists and psychiatrists, preparing for your first session, fees, privacy, children's IQ testing, and how to book via this website or LINE @ranchu.
Before your visit
What's the difference between a psychologist and a psychiatrist?
Psychologists provide talk therapy, psychotherapy and psychological assessment, while psychiatrists are medical doctors who can diagnose and prescribe medication. They often work together — our team will help assess what suits you and refer you to a psychiatrist when needed.
How do I prepare for my first session?
Nothing special — just come as you are. In the first session your psychologist will get to know you and what you're facing. You choose what to share and how much. Everything is confidential.
I don't feel okay, but is my problem 'serious enough' for therapy?
Always. No concern is too small for care — you don't need to wait for a crisis. Coming early makes things easier, and many people simply come to understand themselves better.
How do I book? Can I book via LINE?
Two ways: the booking form on this site (choose your psychologist, date and time), or message LINE @ranchu and our team will arrange it. Either way we confirm your appointment as soon as possible.
Fees & coverage
How much does a session cost?
Fees depend on the service type and duration. See the full current rates on our Fees page, or ask us on LINE @ranchu.
For parents
At what age should a child take an IQ test?
Standardised IQ testing is generally available from age 6. For younger children we use age-appropriate developmental assessments instead. Talk to our team to choose the right assessment for your child.
Privacy
Is my information confidential?
Yes — protected by professional ethics and PDPA law. Only your care team can access your information, except where there is a safety risk to you or others, which your psychologist will always discuss with you first.
What should I do in a mental health emergency?
Call the Mental Health Hotline 1323 (24 hours) or 1669 for urgent emergencies. This website and our booking channels are not emergency services.