Frequently asked questions
In short
Answers to common questions about Ranchu Psychology Clinic — the difference between psychologists and psychiatrists, preparing for your first session, fees, privacy, children's IQ testing, and how to book via this website or LINE @ranchu.
Before your visit
What's the difference between a psychologist and a psychiatrist?
Psychologists provide talk therapy, psychotherapy and psychological assessment, while psychiatrists are medical doctors who can diagnose and prescribe medication. They often work together — our team will help assess what suits you and refer you to a psychiatrist when needed.
How do I prepare for my first session?
Nothing special — just come as you are. In the first session your psychologist will get to know you and what you're facing. You choose what to share and how much. Everything is confidential.
I don't feel okay, but is my problem 'serious enough' for therapy?
Always. No concern is too small for care — you don't need to wait for a crisis. Coming early makes things easier, and many people simply come to understand themselves better.
How do I book? Can I book via LINE?
Two ways: the booking form on this site (choose your psychologist, date and time), or message LINE @ranchu and our team will arrange it. Either way we confirm your appointment as soon as possible.
Where is the clinic and how do I get there?
Ranchu Psychology Clinic is at 8/88 Moo 9, Soi Prayoonhong, Lahan, Bang Bua Thong, Nonthaburi 11000. Drive via Bang Kruai–Sai Noi Road, Kanchanaphisek Road or Highway 340, or take the MRT Purple Line to Khlong Bang Phai and continue about 10 minutes by car.
What are the opening hours and do I need an appointment?
We are open daily 10:00–19:00 and see clients by appointment, so the right psychologist is available at your preferred time. Book on this website or via LINE @ranchu.
I live in Bangkok, Pathum Thani or Nakhon Pathom — is it far?
The clinic sits beside the Western Ring Road: roughly 15–25 minutes from Bang Yai and Sai Noi, 15–30 from Mueang Nonthaburi and Lat Lum Kaeo, 25–45 from Pak Kret, Bang Kruai and western Bangkok, and 35–60 from Don Mueang, Lak Si and Nakhon Pathom.
What if the assessment suggests I need medication?
Psychologists do not prescribe. If medication looks appropriate, your psychologist will explain why and refer you to a psychiatrist, while talking therapy can continue alongside.
Fees & coverage
How much does a session cost?
Fees depend on the service type and duration. See the full current rates on our Fees page, or ask us on LINE @ranchu.
Can I use universal coverage or health insurance?
Universal coverage and social security apply at your registered public hospital, not private clinics. Some private health policies cover mental health care but terms vary widely — please check with your insurer first. Our rates are listed on the fees page.
For parents
At what age should a child take an IQ test?
Standardised IQ testing is generally available from age 6. For younger children we use age-appropriate developmental assessments instead. Talk to our team to choose the right assessment for your child.
Do parents sit in during a child's session?
Usually the psychologist speaks with parents first about development and concerns, then works with the child alone for part of the session so they feel safe to talk. The arrangement depends on the child's age and is agreed at the first appointment.
Privacy
Is my information confidential?
Yes — protected by professional ethics and PDPA law. Only your care team can access your information, except where there is a safety risk to you or others, which your psychologist will always discuss with you first.
What should I do in a mental health emergency?
Call the Mental Health Hotline 1323 (24 hours) or 1669 for urgent emergencies. This website and our booking channels are not emergency services.